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Contact Center




Multi-Channel Support
Engaging with users through phone, email, chat, or ticketing systems for convenient access.
Expert Assistance
Offering specialized support for technical, administrative, and service-related needs.
Resource Hub
Equipping customers and staff with up-to-date information, documentation, and best practices.
Service Excellence
Focusing on responsiveness, empathy, and continuous improvement to strengthen trust and satisfaction.




IMC: Support & Contact Center
The IMC Support & Contact Center is a dedicated service hub designed to provide seamless assistance, guidance, and solutions for customers, partners, and internal stakeholders. Acting as the central point of contact, the center ensures quick and reliable responses to inquiries, technical issues, and service requests.

Independent Support committed to bringing health care for people

Reseach
International Medical Corps is a mission-driven initiative that ensures health care reaches those who need it most especially in underserved or marginalized communities through independent, compassionate, and sustainable interventions

Projects
International Medical Corps is committed to health care that puts people first. By bridging gaps in access and offering reliable guidance, it ensures that individuals receive the care they deserve — with dignity, respect, and compassion

Community
At International Medical Corps the mission is clear — bringing health care closer to people. Through personalized support, advocacy, and connection to resources, Independent Support empowers communities to take charge of their health.
Support Center
The IMC Support & Contact Center is the frontline of communication and care, designed to deliver reliable assistance and create smooth experiences for all users. It serves as a single point of contact where questions are answered, problems are resolved, and guidance is provided quickly and effectively.
25+
years of service
72
countries
15m
people helped
198
community centers
Help Us Create a World Free of Health Disease
We are powered by everyday heroes and volunteers. Your support fuels our mission. Participate in an event, volunteer, become an advocate, or donate. Make a difference today.
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Recent News


20th Anniversary of Growing Up Asian in America
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Stroke care gains in Puerto Rico falter after Hurricane Maria
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where we work
49,000 people, in nearly 150 countries
International Medical Corps shows that distance never diminishes compassion. Wherever crisis strikes, we bring health, hope, and care to people in need — because love knows no borders.
