save lives IMC: Support, &
Contact Center
We save lives and relieve suffering. Contact us join us

Multi-Channel Support

Engaging with users through phone, email, chat, or ticketing systems for convenient access.

Expert Assistance

Offering specialized support for technical, administrative, and service-related needs.

Resource Hub

Equipping customers and staff with up-to-date information, documentation, and best practices.

Service Excellence

Focusing on responsiveness, empathy, and continuous improvement to strengthen trust and satisfaction.

About us

IMC: Support & Contact Center

The IMC Support & Contact Center is a dedicated service hub designed to provide seamless assistance, guidance, and solutions for customers, partners, and internal stakeholders. Acting as the central point of contact, the center ensures quick and reliable responses to inquiries, technical issues, and service requests.

our mission

Independent Support committed to bringing health care for people

Reseach

International Medical Corps is a mission-driven initiative that ensures health care reaches those who need it most especially in underserved or marginalized communities through independent, compassionate, and sustainable interventions

Projects

International Medical Corps is committed to health care that puts people first. By bridging gaps in access and offering reliable guidance, it ensures that individuals receive the care they deserve — with dignity, respect, and compassion

Community

At International Medical Corps the mission is clear — bringing health care closer to people. Through personalized support, advocacy, and connection to resources, Independent Support empowers communities to take charge of their health.

FUN FACTS ABOUT

Support Center

The IMC Support & Contact Center is the frontline of communication and care, designed to deliver reliable assistance and create smooth experiences for all users. It serves as a single point of contact where questions are answered, problems are resolved, and guidance is provided quickly and effectively.

25+

years of service

72

countries

15m

people helped

198

community centers

Help Us Create a World Free of Health Disease

We are powered by everyday heroes and volunteers. Your support fuels our mission. Participate in an event, volunteer, become an advocate, or donate. Make a difference today.

our blog

Recent News

where we work

49,000 people, in nearly 150 countries

Distance doesn’t diminish our love.

International Medical Corps shows that distance never diminishes compassion. Wherever crisis strikes, we bring health, hope, and care to people in need — because love knows no borders.

Background
Angola
Luanda
Zambia
Malawi
Namibia
Botswana
Tanzania

Our partners are from all over the world